Returns & Exchanges

At Plaid Room Records, we want you to be completely satisfied with your purchase. If your vinyl arrives damaged or defective, we offer a 30-day return window for a full refund or exchange.

1

Initiate Your Request

Contact our support team within 30 days of delivery with your order number and a brief description of the issue.

2

Provide Documentation

For damaged or warped records, please include clear photos or a short video clip demonstrating the playback issue to expedite your claim.

3

Ship Item Back

Once approved, we will provide a prepaid shipping label for defective items; simply pack the record securely in its original packaging.

4

Receive Refund or Replacement

After we receive and inspect the return, we will issue a full refund to your original payment method or ship out a replacement copy immediately.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing